Hotel Tatsumiya Co., Ltd. (“our company” hereafter) recognizes the importance of the guests’ personal information and handles it with care. Our company promotes the following policies in order to provide even better products and services and responsibly protect the guests’ personal information.
Compliance with laws and ordinances
Our company complies with the Personal Information Protection Law and related laws and ordinances.
In regard to handling of personal information and systems, our company establishes company rules and regulations that are required for every job while at the same time establishing an organizational system by creating managerial positions to ensure compliance with the protection of personal information.
Collection of personal information
When our company collects personal information from guests, we clarify the usage purpose and obtain consent from guests and then collect personal information to the extent necessary to achieve the purpose.
Usage of personal information
We will use guests’ personal information only within the scope of purposes and will not use it beyond that scope.
Our company takes appropriate measures to ensure guests’ personal information is accurate and up-to-date.
Safe management measures
Our company strictly manages guests’ personal information and takes preventative and safety measures against unauthorized access, loss, destruction, tampering and leakage of information.
Our company provides educational training to our employees on handling personal information and ensures the training content is known to all employees.
Supervision of outsourced companies
When our company uses the guest’s personal information, there are cases where we provide personal information to outsourced companies within the scopes of legitimate usage. We supervise the outsourced companies and require them to strictly manage personal information.
Restriction on providing personal information to third parties
Our company will not provide or disclose guests’ personal information to third parties without consent unless required by the law.
Personal information disclosure and correction
If a guest desires to confirm or correct personal information acquired by our company, we will instantly address the issue within reasonable and necessary range.
Continuous review of the company system
Our company will continuously review and improve personal information handling rules and organizational system to implement them so that effective and proper management will continuously be implemented.